Returns & Exchanges

Don’t like your gear? Ordered the wrong size? Don’t worry! We offer a 30-day worry-free return policy because we want you to be completely satisfied with your purchase! This applies to all merchandise purchased at full price. If 30 days have gone by since your purchase, unfortunately, we are unable to offer you a refund or exchange. To be eligible for a return, your item must be unused, in new condition, and in original packaging. To complete your return, we require a receipt or proof of purchase and an RMA number. (Please see conditions of all returns/exchanges for more information)

Follow these easy steps to get your gear in the mail, and to get you back on your sled!

STEPS TO RETURNING PRODUCTS

  1. Create an RMA for the item you wish to return. To create an RMA, please send us an email @ SUPPORT@BLOWNMOTOR.COM or give us a call at 1-385-449-0632. 
  2. Package all the gear you wish to return along with the tags in the original packaging.
  3. Include your receipt or proof of purchase and clearly indicate which items you wish to return. Please include your RMA number with your item.
  4. Once your return is received and inspected, we will notify you via email that we have received your return.
  5. If your return is approved, a credit will automatically be applied to the card used to pay for the item.
  6. Note: We recommend that you ship your package by a traceable method because we are not responsible for lost packages.

STEPS TO EXCHANGING PRODUCTS

  1. Create an RMA for the item you wish to exchange. To create an RMA, please send us an email to SUPPORT@BLOWNMOTOR.COM or give us a call at 385-449-0632.
  2. Package all the gear you wish to exchange along with the tags in the original packaging.
  3. Include your receipt or proof of purchase and clearly indicate which items you wish to exchange and be sure to state what you would like to exchange your item for. Please include your RMA number with your item.
  4. Once your exchange is received and inspected, we will notify you via email that we have received your item.
  5. If your exchange is approved, we will ship out your new item.
  6. If the item you are exchanging costs more than the original item, we will contact you for additional billing information. If the item you are exchanging costs less than the original item, we will credit the card originally used to pay for the item.
  7. Note: We recommend that you ship your package by a traceable method because we are not responsible for lost packages.

Send all returns/exchanges to:

Blown Motor
[Insert RMA # here]
11553 State St,
Draper, UT 84020

CONDITIONS OF ALL RETURNS/EXCHANGES

    • Items can be returned within 60 days of purchase with authorization and by filling out the form below.
    • Discontinued Merchandise (a.k.a. Closeout, Sale, and Non-Current) may be exchanged or given a 'store credit' only as these items are non-refundable.
    • Special order items are non-refundable/returnable.
    • Products must be complete with all original packaging and in new condition.
    • When shipping your product back to us, do not use the manufacturer’s packing as your shipping box. This will damage the manufactures product labeling and could void your return, i.e. helmets and boots. If you are returning one of these items to us, DO NOT ship the item back to us in just the helmet/boot box. Please put all original packaging including the helmet/boot box inside another box to ship your items back to us. These boxes get damaged in transit and can damage the item you wish to return. Items returned to us in such a condition will be refused or subject to a restocking fee.
    • You will be responsible for paying for your own return shipping costs.
    • All opened DVDs are non-refundable.
    • Free items must be returned with purchased items. If a free item is not returned, the retail price of the free item will be taken off your refund.
    • If a coupon code is used at checkout, you will be refunded the price of the retail less the amount coupon code. If a coupon code was used for a combination of two items, i.e. 509 helmets and goggle combo; both items must be returned to get a full refund.
    • Helmets: You have a 48-hour window to return or exchange your helmet after delivery.

    LATE OR MISSING REFUNDS

    If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund, please send us an email to  SUPPORT@BLOWNMOTOR.COM or give us a call at 1-385-449-0632.

    WARRANTIES & GUARANTEES

    Most manufacturers will not allow dealers to make a decision on whether a product will be replaced or repaired. If you have any issues with your purchased gear, please feel free to send us an email to SUPPORT@BLOWNMOTOR.COM or give us a call at 1-385-449-0632. We will provide you with the manufactured warranty information, contact information, and can assist you with this process. We are here to make this process easy and painless for you!